Submit a Complaint

We are sorry that you are not satisfied with a part of our service to you. We aim to offer the highest level of service to all of our clients and customers at all times. However, we do appreciate that rare circumstances occur that cause our clients and customers to submit their grievance or complaint.

We encourage feedback in any respect and we are here to guide you through your grievance and we aim to resolve those dissatisfactions swiftly and successfully. In that respect, we gracefully ask you to report your grievance using the form below and taking note of our complaints procedure.

We will aim to revert to any and all complaints within a 24 hour period from submission of your complaint. In the meantime, we ask that you refrain from making any public statements and ask you to agree to our complaints procedure to enable us to handle your complaint and seek a swift resolution to your utmost satisfaction.

Submit a Complaint

Name *

Company name *

Your telephone number

Contact email address *

Contract Reference (if applicable):

Client Relationship Manager name (if known)

Nature of complaint

Date of first contact with IntaCapital Swiss:

Date of last contact with IntaCapital Swiss:

Please provide us full details of your grievances

Please provide as much detailed information as possible.

How do you wish for us to resolve your grievance?

Please be as detailed as possible.

Please provide the best time to contact you by telephone

Agreement

I agree to submit to your complaints procedure.

I do solemnly declare that the information contained herein is true, current and correct.

Submit a Complaint

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